Privacy Policy

Effective Date: 06/09/2023

At Vex Trade, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our multivendor e-commerce website (hereinafter referred to as the "Website"). Please read this Privacy Policy carefully. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

  1. Information We Collect

1.1 Personal Information

1.1.1 When you create an account on the Website, we collect certain personal information, such as your name, email address, contact information, and payment details.

1.1.2 When you make a purchase or sell products/services on the Website, we collect transaction details, including the products/services purchased, payment information, and shipping/delivery details.

1.2 Non-Personal Information

1.2.1 We may collect non-personal information automatically as you navigate through the Website. This may include your IP address, browser type, device information, and browsing patterns.

  1. Use of Information

2.1 We use the collected information for the following purposes:

2.1.1 To provide and maintain the Website and its features;

2.1.2 To process and fulfill orders and payments;

2.1.3 To communicate with you regarding your account, purchases, and updates about the Website;

2.1.4 To personalize and improve your experience on the Website;

2.1.5 To analyze usage patterns, troubleshoot issues, and improve the Website's performance;

2.1.6 To enforce our Terms and Conditions and other policies;

2.1.7 To comply with legal obligations and protect our rights and interests.

  1. Disclosure of Information

3.1 We may disclose your personal information in the following circumstances:

3.1.1 To sellers on the Website to facilitate transactions and fulfill orders;

3.1.2 To third-party service providers who assist us in operating the Website and providing services, subject to confidentiality obligations;

3.1.3 To comply with applicable laws, regulations, or legal processes;

3.1.4 To enforce our rights, protect the safety of others, or investigate fraud or security breaches;

3.1.5 With your consent or at your direction.

  1. Data Security

4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Third-Party Links

5.1 The Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our Website. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those third parties.

  1. Children's Privacy

6.1 The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

  1. Changes to the Privacy Policy

7.1 We may update this Privacy Policy from time to time. The revised Privacy Policy will be effective as of the updated "Effective Date" mentioned at the beginning of the policy. We encourage you to review the Privacy Policy periodically for any changes. Your continued use of the Website after the revised Privacy Policy constitutes acceptance of the updated terms.

  1. Contact Us